Okay, what is Starbucks' refill policy exactly?

Today, I bought a coffee. About an hour and a half later, I came back to get an iced tea refill. The "barista" told me that (1) I could not get an iced tea refill for a coffee and (2) I could not get a refill because I didn't come back for it within one hour. (Both of these statement directly contradicted what another "barista" at the same store had told me several weeks before.)

Anyway, she noticed I was pissed and agreed to give me an iced tea refill in a new cup as a one-time courtesy. I just filled out two separate complaints against this store on the Starbucks web site. I hope I at least get a $5 card for my efforts. I go to this store at least twice a week; I think Howard Schultz would be pissed to hear that he is about to lose one of his loyal customers.

RC

The whole concept of free refills is pretty strange to me.

That you expect to get a free refill for another drink (i.e. iced tea instead of coffee) is pretty <not even sure what word to put here>.

You are so spoilt over there. Stop your complaining.

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Attempting to blog at Carrera's Felt Poker blog (updated 16-5)

Fucking starbucks can return from the vast depths of eternal evil from which it was born.

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I have been blogging. Last updated April 29th. http://www.feltpoker.com/blogs/ugignadl/

LOL. Well, it's not a free refill. The refill costs 50 cents! (Anyway, it's the vagueness over the policy that is pissing me off. One "barista" tells me one thing; then another contradicts her. The whole policy just needs to be clarified!)

hehe, I know you were complaining about being told 2 different things

I hadn't had my breakfast yet when I posted

Get it in writing!

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Attempting to blog at Carrera's Felt Poker blog (updated 16-5)

++++++++++++++++++++++++++100000000000000000000000 000000000

For about a month (a few years back), the wife was addicted to the Starbucks. Every day, $5 for a goddamn cup of coffee.

No offense to anyone who drinks it, but I feel like a gays just going into starbucks, let alone to be seen with one of their cups in my hand. Not gangster at all.

I hear you. I just started going there in the last year or so because there is a store right across from my university and the iced tea is relatively cheap ($2.10 for 16 ounces) and tastes better than the bottled tea at the next-door Quizno's. I only recently found out that 50-cent refills were possible. Starbucks doesn't seem to want people to know about their refill policy for some reason. But by offering 50-cent refills, Starbucks seems to be getting another 50 cents from regular customers that they wouldn't have collected otherwise.

RC

I don't know what their rules are either, you'd think the managers would just say "just do it, whatever they say." So much for the customer is always right.

But seriously the price for coffee is ridiculous. Make it yourself for christ's sake.

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Carrera: fuck you

as just above it means big bet.
so again fuck off

LOL starbucks

I don't understand the hate for starbucks. If you don't like their prices, don't go there. They charge what people will pay for. I happen to like them every once in a while, but it's not worth it for me to go every day. So I don't.